Urban Outfitters Sales Associates - Brighton, UK (Christmas Temp)

Urban Outfitters Inc. logo

Urban Outfitters Inc.



Title: Sales Associate

Reports to: Store Manager


The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

Duties & Responsibilities


  • Deliver a positive, friendly experience by engaging the customer through conversation and service

  • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours

  • Provide a store experience that reflects the Company’s mystery shop standards

  • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others

  • Uphold Company standards and act as a positive role model to peers

Teamwork & Communication:

  • Work productively within the team and take initiative to work with others toward a common, collaborative goal

  • Assist in the training and development of peers

  • Communicate... positively and effectively with peers

  • Actively participate in daily and department meetings


  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)

  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised

  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)

  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures

  • Always adhere to company health & safety regulations

Merchandising & Display:

  • Uphold store merchandising and cleanliness standards

  • Ensure that merchandise is ticketed and the sales floor is well stocked

  • Support sales by assisting in merchandising and display projects

  • Exhibit a familiarity with current product and trend awareness

Required Knowledge, Skills & Experience

  • Previous experience in a retail environment – not a must.

  • An awareness of the Urban Outfitters brand and its appeal to the local market.

  • Strong communication skills.

We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on out for other opportunities.

Job Type: Part-time

Work Location: One location