Events Sales Coordinator




Job Description

to £22,000pa + great benefits package

Location: American Express Community Stadium, Brighton BN1


Work Pattern – 40 hrs pw Monday to Friday with flexibility

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
Job Introduction

Sodexo Live! have a fantastic opportunity for a talented Events Sales Coordinator to join our first-class team at Amex Stadium, the... home of Brighton Football Club!

At Sodexo Live! we bring people together, we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.

Sodexo support with the hospitality at Brighton and Hove Football club both on Match Days and for Events, this is an exciting time to join us as work is being completed to update and improve the hospitality lounges making all events and match day dining a really special experience for customers.

In this exciting role you will be responsible for taking all conferencing and events enquiries identifying the customers’ needs and providing solutions to match them, all whilst providing a motivating and exemplary sales experience.

Ideally you will have some sales experience but ultimately you will be an excellent customer service professional able to build relationships and have a keen interest in events planning and coordination. Experience of using a CRM system and Priava would be perfect for this role.

When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us!

Main Responsibilities

  • Exceed targets by providing customers with a motivating and exemplary sales experience
  • Develop existing accounts and engage with them to increase their commitment.
  • Prepare and issue contracts and invoices for all sales
  • Maintain an up-to-date Customer Relationship Management system, logging all enquiries and cleansing data
  • Answer all incoming calls in a professional and efficient manner
  • Understand the local & national market in order to sell effectively against the competition from both the venue and catering perspective
  • Assist with entertaining, sales missions, networking and exhibitions
  • Assist when needed for Christmas events, Calendar of events and home matchdays.

For a full list of responsibilities please view the attached job description

The Ideal Candidate

  • Ideally a proven track record in an event sales role
  • A strong knowledge of the local market
  • A good researcher, negotiator, and client focused approach
  • Excellent telephone manner
  • Excellent business relationship building skills and understanding of customer needs
  • Ability to work under pressure and deliver measurable sales targets
  • Excellent time management and organisational skills in order to prioritise various job demands