Night Manager Station

Jurys Inn logo

Jurys Inn

Brighton


Full-time


Position: Night Manager - Jurys Inn Brighton Station

We Welcome Happy #happyistheplacetobe

Jurys Inn has an opportunity for a Night Manager - this position involves working on nights with a small support team

We have an opportunity for you to join the Nights Team as a

Night Manager

We want you to be part of a great and diverse team working together to serve our guests as they enter and leave the building, following our high standards to provide our guests with a great experience and keeping them safe whilst on the premises

What we want you to have-

  • Supervisory experience or be a strong front office or nights team member in a hotel.


  • Great communication skills so you can chat to our guests providing a great welcome and departure.


  • Flexibility– to enjoy working night shifts (weekends will be included)


  • Ability to recognise what our customers want and need


  • Good people skills – to work well in a team because we want work to be fun


  • Have a genuine interest in serving... customers, at night they can be very different


  • Confidence with systems and taking payments, you will be completing the night audit balancing the days business.


  • To be organised and able to work well under pressure at times and multi task in a fast paced environment.


  • Ensure prompt resolution of customer complaints.


  • Be used to working alone/ with limited small team along side you.


  • To be responsible and trustworthy, you will be responsible for all of the guests in house, their safety as well as your own and the teams.


The job -

  • To supervise the activities of the Night Crew, ensuring they are aware of their responsibilities and performing duties to a high standard.


  • To be familiar with the business, including arrivals, departures and special requests.


  • To ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy s


  • To follow the company standards and procedures for guest arrivals and departures.


  • To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction s.


  • Training and motivating colleagues.


  • Ensure all cash, charge, float and till procedures are carried out.


  • To follow night audit procedures and generate the relevant reports for each department.


  • Run the relevant back up.


  • Ensure that all guests are safe and confortable.


Why come and work for us practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

  • Earn thousands by referring a friend to work with us
  • Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
  • Company Pension Scheme, Life assurance & Wellbeing support
  • days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
  • The opportunity to work for a well-respected brand where people development is t of our culture
  • An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
  • Happy Rewards – earn performance based points and use them towards that desired product you've been meaning to buy !!
  • Employee of the month earning you a little bonus and fame for that entire month.
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Uniform & Meals on duty
  • Monthly / Quarterly engagement activities - we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • Lots of locations in the UK and Ireland which mean that if you want to develop y a change of scenery, we can help you to move and provide relocation support