Night Auditor

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Jurys Inn



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Jurys Inn has an opportunity for a Night Auditor - this position involves working on nights with a small support team

We have an opportunity for you to join the Nights Team as a
Night Auditor

We want you to be part of a great and diverse team working together to serve our guests as they enter and leave the building, following our high standards to provide our guests with a great experience and keeping them safe whilst on the premises

What we want you to have-

  • Supervisory experience or be a strong front office or nights team member in a hotel.
  • Great communication skills so you can chat to our guests providing a great welcome and departure.
  • Flexibility– to enjoy working night shifts (weekends will be included)
  • Ability to recognise what our customers want and need
  • Good people skills – to work well in a team because we want work to be fun
  • Have a genuine interest in serving customers, at night they can be very different
  • Confidence... with systems and taking payments, you will be completing the night audit balancing the days business.
  • To be organised and able to work well under pressure at times and multi task in a fast paced environment.
  • Ensure prompt resolution of customer complaints.
  • Be used to working alone/ with limited small team along side you.
  • To be responsible and trustworthy, you will be responsible for all of the guests in house, their safety as well as your own and the teams.

The job -

  • To supervise the activities of the Night Crew, ensuring they are aware of their responsibilities and performing duties to a high standard.
  • To be familiar with the business, including arrivals, departures and special requests.
  • To ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy at all times
  • To follow the company standards and procedures for guest arrivals and departures.
  • To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • Training and motivating colleagues.
  • Ensure all cash, charge, float and till procedures are carried out.
  • To follow night audit procedures and generate the relevant reports for each department.
  • Run the relevant back up.
  • Ensure that all guests are safe and confortable.

Why come and work for us practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

  • Earn thousands by referring a friend to work with us
  • Stay at one of our Jurys Inn or Leonardo Hotels UK for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too
  • Company Pension Scheme, Life assurance & Wellbeing support
  • days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave too)
  • The opportunity to work for a well-respected brand where people development is at the heart of our culture
  • An array of learning courses in which you can attend - the sky is the limit with your development with us, we nourish your skills and talents to develop leaders of the future
  • Happy Rewards – earn performance based points and use them towards that desired product you've been meaning to buy or hey even that well deserved day off!!
  • Employee of the month earning you a little bonus and fame for that entire month.
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Uniform & Meals on duty
  • Monthly / Quarterly engagement activities - we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scenery, we can help you to move and provide relocation support